Cancellation policy

As of now, I don't have direct access to specific policies from external websites such as DirectDukan.com. However, I can provide a general outline of what a cancellation policy might look like for an e-commerce platform like DirectDukan.com, based on typical industry standards. If you're looking for exact details, I recommend visiting their website or reaching out to their customer service team.

Example Cancellation Policy for DirectDukan.com

1. Order Cancellation Process

Timeframe for Cancellation:
- You can cancel your order within [24-48 hours] of placing it, provided the product has not yet been shipped.
- Once the order is shipped, cancellations may no longer be possible.
How to Cancel:
- To cancel an order, you may need to contact the customer service team at [contact email or phone number].
- Provide your order number, name, and request cancellation.

2. Refund Policy

Eligibility for Refund:
- If your order is successfully canceled within the allowable time frame, you may be eligible for a full refund.
- Refunds will be processed to the original payment method.
Non-Refundable Items:
- Certain items, such as custom products or perishable goods, may not be eligible for cancellation or refunds.

3. Product Quality and Responsibility

Product Quality:
- While DirectDukan.com aims to ensure that all products sold on their platform are of high quality, any issues related to product quality, defects, or damage upon arrival should be reported immediately within [X] days after receiving the product.
Refund or Replacement for Faulty Products:
- In the event that a product is defective or damaged, customers may be eligible for a replacement or refund, provided the claim is made within the stipulated time.

4. Shipping & Delivery Cancellation

If your order has already been dispatched or is in transit, cancellation may not be possible. In such cases, you will need to follow the return policy once the product is received.

5. Terms and Conditions

The company reserves the right to change or modify the cancellation policy at any time, and any changes will be communicated to customers.

Important Notes:

Customer Responsibility: Customers are responsible for ensuring they have entered the correct shipping details and ordered the correct items. Any errors in the order (e.g., incorrect shipping address or item) might not be eligible for cancellation after dispatch.
Time Sensitivity: Always check the specific terms mentioned on the website, as cancellation windows and refund eligibility can vary by product type, promotional period, or other factors.

Please note that this is a general template and may not fully represent the actual policy of DirectDukan.com. For exact details, I recommend referring to their official cancellation policy on their website or directly contacting their customer support team.

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