Terms & Conditions for Directdukan.com

Effective Date: 19 Jan 2025

Welcome to Directdukan.com! These Terms & Conditions ("Agreement") govern your use of our platform, which allows shopkeepers to open online shops, accept direct payments, and make direct deliveries. By accessing or using the services offered by Directdukan.com ("we," "us," or "our"), you ("shopkeeper," "user," or "you") agree to abide by this Agreement. Please read it carefully.

1. Services Provided

Directdukan.com offers a platform that enables shopkeepers to:

• Set up an online shop with ease.
• Accept direct payments from customers.
• Make direct deliveries to customers.
• Access tools and features to manage their shop, orders, inventory, and more.

2. Account Registration

To use our platform, you must register for an account. You agree to provide accurate, current, and complete information during the registration process and to update this information as necessary. You are responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your account.

3. Eligibility

You must be at least 18 years of age and have the legal capacity to enter into binding contracts in your jurisdiction. If you are registering on behalf of a business, you represent that you are authorized to bind that business to this Agreement.

4. Shop Setup and Use

Once registered, you can set up an online shop to display your products or services. You agree that you:

• Will not upload or sell any prohibited items, including illegal or offensive products.
• Will comply with all applicable laws, regulations, and industry standards.
• Are responsible for the quality, pricing, and legality of the products or services sold through your shop.

5. Payments

• Payment Processing: Directdukan.com integrates with third-party payment gateways to facilitate secure transactions between you and your customers. You agree to comply with all terms and conditions of the payment gateway provider.
• Payment Disbursements: Payments made by customers will be deposited to your registered account as per the agreed payout schedule.
• Fees: Directdukan.com may charge service fees for using the platform, and these fees will be outlined during registration and may vary based on your usage.

6. Deliveries

Shop Keepers are responsible for arranging and managing product deliveries. Directdukan.com may offer delivery services through third-party providers, but the responsibility for timely and secure delivery remains with you. You agree to handle customer complaints and issues related to delivery.

7. User Conduct

You agree not to engage in any of the following activities:

• Violating any local, state, or international laws.
• Uploading malicious software or content.
• Harassing or harming other users.
• Interfering with the operation of the platform or its features.
• Using the platform for any illegal, harmful, or fraudulent activity.

8. Privacy and Data Protection

By using Directdukan.com, you consent to the collection, use, and processing of your personal data as described in our Privacy Policy. You agree to protect customer data and comply with applicable privacy laws, including but not limited to the GDPR and CCPA, if applicable.

9. Ownership and Intellectual Property

• Platform Ownership: Directdukan.com and its associated content, including the website, design, logos, and software, are owned by Directdukan.com or its licensors and are protected by intellectual property laws.
• Content You Upload: You retain ownership of the products, images, and content you upload to the platform, but you grant Directdukan.com a worldwide, royalty-free, and non-exclusive license to use, display, and distribute such content as necessary for operating the platform.

10. Limitation of Liability

Directdukan.com is not liable for any direct, indirect, incidental, special, or consequential damages arising from:

• Your use or inability to use the platform.
• Any transaction, dispute, or relationship with other users or third parties.
• Errors, bugs, or interruptions in the platform's services.

11. Termination

Directdukan.com may suspend or terminate your access to the platform if you violate this Agreement or engage in fraudulent, illegal, or harmful activities. You may terminate your account by following the instructions on the platform. Upon termination, any outstanding payments and obligations must be settled.

12. Amendments

Directdukan.com reserves the right to amend this Agreement at any time by posting the revised terms on the platform. You are responsible for reviewing the terms regularly. Your continued use of the platform after changes are posted constitutes acceptance of the updated terms.

13. Dispute Resolution

Any disputes arising under this Agreement shall be governed by the laws of [Insert Jurisdiction]. You agree to first attempt to resolve any dispute through informal negotiation before seeking formal legal remedies.

14. Indemnity

You agree to indemnify and hold harmless Directdukan.com, its affiliates, officers, employees, and agents from any claims, damages, or liabilities arising from your use of the platform, violation of this Agreement, or infringement of third-party rights.

15. Miscellaneous

• Entire Agreement: This Agreement constitutes the entire understanding between the parties and supersedes any prior agreements or communications.
• Severability: If any provision of this Agreement is found to be unenforceable, the remainder will remain in full force and effect.
• Force Majeure: Directdukan.com is not liable for any failure or delay in performance due to circumstances beyond its reasonable control, including acts of God, labor disputes, or technical failures.

For questions or concerns about this Agreement, please contact us at [insert contact email or phone number].

By using Directdukan.com, you acknowledge that you have read, understood, and agree to these Terms & Conditions.